Villa Attendant

Reports to: Supervisor/Officer in Charge

On-site Full-time

Performs routine in cleaning and serving of guest rooms, guest corridors, back of the house and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guest and must be pleasant, honest, and friendly and should also able to address guest and problems.

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ROOM ATTENDANT DUTIES AND RESPONSIBILITIES:

  • Reports for duty on time
  • Signs daily task attendance sheet.
  • Receives work assignment.
  • Dust and wiped furniture and empties wastebasket.
  • Enter and prepare the room for cleaning/GC.
  • Make beds, if needed.
  • Dust the room and furniture’s.
  • Tidies and arrange neatly guest toilet articles on vanity top.
  • Spot cleaning upholstery and drapery when necessary.
  • Clean the closet.
  • Check and secure the rooms.
  • Ensure security of guest rooms and privacy of guest.
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required.
  • Cleans guest bathroom/bed room/floor corridor.
  • Clean and keeps stockroom and service area neat and tidy at all times.
  • Check and report any maintenance work required by the supervisor immediately.
  • Report damaged or missing items and suspicious behavior of the guest to supervisor immediately.
  • Fills in the room attendant report with accurate time of entering the guest room.
  • Turns all lost and found articles to Supervisor before off duty.
  • Responsible for the Condo property in the work area.
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction.
  • Reports to Housekeeping supervisor guest who have dangerous possessions in the room.
  • Coordinate with Supervisor if items are missing in assigned areas.
  • Open and record down the time for rooms requested by engineering/maintenance in the housekeeping attendant report.
  • Attend briefing if needed.
  • Report to well groomed.
  • Adhere the strict rules and regulations pertaining security

Application Form

    Resume/CV Attachment (10Mb Docx|PDF)